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If you get stuck or something isn’t working, you can send the Caldera team a message without leaving Mesa. The Get help button lives at the bottom of the sidebar, in every part of the app.

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Send a support request

1

Open Get help

Click Get help at the bottom of the left sidebar.
2

Describe what you need

Tell us what you need a hand with. You can attach screenshots or files if they’ll help us understand the problem.
The Get help support request dialog
3

Send the request

Click Send request. You’ll get a confirmation with a reference code, and an email confirming we received it. We’ll follow up by email.
Mesa automatically includes a bit of technical context with your request (such as your app version and browser) so we can diagnose issues faster. If the request won’t go through, open Request not going through? to copy that context and email us directly at support@calderapbc.com.

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Last modified on July 17, 2026