> ## Documentation Index
> Fetch the complete documentation index at: https://support.calderapbc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> Reach the Caldera team from inside Mesa when you need a hand.

If you get stuck or something isn't working, you can send the Caldera team a message without leaving Mesa. The **Get help** button lives at the bottom of the sidebar, in every part of the app.

## Send a support request

<Steps>
  <Step title="Open Get help">
    Click **Get help** at the bottom of the left sidebar.
  </Step>

  <Step title="Describe what you need">
    Tell us what you need a hand with. You can attach screenshots or files if they'll help us understand the problem.

    <Frame>
      <img src="https://mintcdn.com/calderapbc/ynLyIqve0S0ux9sT/images/new-2026-07/support-get-help-modal.png?fit=max&auto=format&n=ynLyIqve0S0ux9sT&q=85&s=bef7d87a0bfeda21dbd3f9ab2a1ec8d8" alt="The Get help support request dialog" width="2494" height="1770" data-path="images/new-2026-07/support-get-help-modal.png" />
    </Frame>
  </Step>

  <Step title="Send the request">
    Click **Send request**. You'll get a confirmation with a reference code, and an email confirming we received it. We'll follow up by email.
  </Step>
</Steps>

<Note>
  Mesa automatically includes a bit of technical context with your request (such as your app version and browser) so we can diagnose issues faster. If the request won't go through, open **Request not going through?** to copy that context and email us directly at [support@calderapbc.com](mailto:support@calderapbc.com).
</Note>

## Related articles

<Card title="Navigation" href="/navigation" horizontal>
  Find your way around the sidebar, top bar, and side panel.
</Card>

<Card title="Getting started with Mesa" href="/quickstart" horizontal>
  New to Mesa? Walk through your first conversation.
</Card>